Background

As part of its everyday business operations, 4umart collects and stores records of many types in a variety of different formats. The relative importance and sensitivity of these records also varies and is subject to 4umart’s security classification scheme.

4umart has implemented systems, applications and procedures to minimize the risks of loss, destruction, falsification, unauthorized access and unauthorized release, and a range of controls are used to ensure this, including backups, access control and encryption.

4umart must comply with all the legal, regulatory, and contractual requirements which apply to its collection, storage, retrieval and destruction of records, in particular such records which contain personal data.

Scope

This policy applies to cases where a customer has decided to stop using the 4umart application, and the various types of data that have been accumulated in the 4umart app and platform and processed by 4umart on such customer’s behalf should be deleted as requested by such customer.

This policy defines how this data would be deleted, and what the customer can do to retrieve the data before its deletion.

Deletion Process

If you are an individual with an account in 4umart, your relationship with 4umart is governed by your employer. Contact your employer’s 4umart administrator to administer management of your account within 4umart.

If you are a 4umart business customer, your relation with 4umart is governed by our Terms and Conditions, Data Processing Addendum and/or any other agreements signed between 4umart and your organization.

Record Retrieval

The customer can choose to retrieve the data generated in the 4umart application through the 4umart API. This will be available prior to setting the account as “inactive” or through a support ticket request after the account has been deactivated.

Disposal/Destruction Policy

Destruction is defined as physical or technical destruction, sufficient to render the information contained in the records irretrievable by ordinary commercially available means.

The 4umart Security team shall maintain and enforce a detailed list of approved destruction methods appropriate for each type of archived information, whether on physical storage or in database records or backup files.